Privacy Policy
Last updated
This policy explains what IssuePulse collects, why, and what choices you have. It covers two groups of people:
- Creators: people who sign up for IssuePulse to collect feedback on their newsletter.
- Readers: people who click an IssuePulse feedback link in a newsletter. Readers never create an account.
IssuePulse is operated by [legal entity to be confirmed] (“we”, “us”). Contact: hello@issuepulse.io.
What we collect about creators
| Data | Why |
|---|---|
| Name and email address | To create your account, sign you in and contact you about the service |
| Password (stored as a secure hash, never in plain text) | To sign you in |
| Workspace handle, topics and link labels | To run the service you set up |
| Issues you log: title, send date, link and whether it was sponsored | To tie votes to the issue they came from and score it |
| Session records, including IP address and browser user agent | To keep you signed in and protect your account |
What we collect about readers
When a reader clicks a feedback link, we record:
- The vote: which link was clicked, on which topic, and when. If the creator copied the link from one of their issues, which issue it came from.
- An optional comment, if the reader chooses to write one.
We do not store the reader’s name, email address or IP address with a vote.
For topics that use the Embed format, the block includes a small image. When it loads we record:
- The IP address and time of the open, and which issue it came from if the creator copied the block from one of their issues. We use the IP address to count one open per reader per topic within five minutes, and to filter out automated scanners.
Readers have no accounts, and the vote page does not set tracking cookies.
Who is responsible for reader data
For reader data, the creator who sent the newsletter decides why it is collected, and we process it on their behalf. If you are a reader and want to ask about your data, you can contact the newsletter’s creator or us.
How long we keep it
- Creator account data: for as long as the account exists.
- Votes, comments and open records: for as long as the topic exists. They are deleted when the creator deletes the topic or their account.
Who we share it with
We don’t sell personal data. We use these service providers to run IssuePulse:
| Provider | Purpose |
|---|---|
| Vercel | Hosting the app and this website |
| Supabase | Database |
This website does not use analytics, advertising or tracking cookies.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, and to object to how it’s used. To make a request, email hello@issuepulse.io. Creators can ask us to delete their account and all associated data at any time.
Security
Passwords are hashed. Data is sent over encrypted connections. Text readers submit is escaped before it’s displayed. Access to production data is limited.
Changes
If we change this policy in a way that matters, we’ll update the date above and tell creators by email.
Contact
Questions about privacy: hello@issuepulse.io.