Troubleshooting
A link says “This link isn’t valid”
What to check when a reader sees an invalid-link page after clicking a feedback link.
Updated
A reader sees “This link isn’t valid” when the link doesn’t match any topic. Check these in order:
- Was the link edited? Some editors change links when you paste. Copy the block again from the topic page and compare.
- Was the topic deleted? Links to a deleted topic stop working.
- Did the handle change before the first vote? Links contain your workspace handle. It can be edited until readers start using your links; if you changed it after copying a block, copy the block again. See Change your workspace handle.
- Did the slug change before the first vote? A slug can be edited until the topic’s first vote. If you edited it after copying the block, copy it again.
Links created before link labels became editable (ending in /loved, /useful and so on) still work and record votes against the right option.
Still stuck? Email hello@issuepulse.io with the full link.